Network Qualification
- Licences: Carrier, driver PDPs, and vehicle roadworthy certificates.
- Equipment: Brake, tyre, and lighting checks; photo verification on handover.
- History: References and repeat performance scoring inform allocation priority.
Safety & Security
We design safety into the deal — from partner vetting and compliant equipment to real‑time visibility, incident response, and transparent documentation.
How We Keep Loads, People, and Assets Safe
Four pillars underpin our approach: Vetting, Visibility, Insurance, and Incident Response. Each pillar is measurable and auditable.
GPS & Milestones
- Live location sharing (where enabled) with geo‑fenced checkpoints and ETAs.
- Pickup / en‑route / delivery confirmations with timestamped evidence.
- Exception alerts for route deviations and prolonged stops.
Cover & Controls
- Goods in Transit (GIT) and third‑party liability required for carriers.
- Validated policy docs prior to dispatch; excess terms disclosed up‑front.
- High‑value loads: optional escorts, seals, and parking protocols.
Downtime & Incidents
- Downtime clause: payment pause or like‑for‑like replacement within 24–48h.
- Repair path with approved workshops; tyre & brake standards enforced.
- Post‑incident review and root‑cause remediation for repeat prevention.
Compliance Matrix
Our baseline compliance requirements across common trailer categories.
Side Tippers
- Weight & axle load limits confirmed pre‑dispatch.
- Hydraulics inspected; tip zones demarcated at site.
- Mine induction where required; PPE compliance.
Flatdecks & Lowbeds
- Load securement (chains/straps) checked against payload.
- Oversize permits and pilot vehicles when applicable.
- Edge protection and fall‑prevention for loading/unloading.
Tautliners & Reefers
- Seal integrity, temperature logs (reefers), and hygiene standards.
- Dock safety procedures; pallet and MHE compliance.
- GMP/food‑grade protocols for FMCG where required.
Documentation & Chain of Custody
Clear paperwork protects every party. We standardise and digitise the trail.
Before Dispatch
- Signed lease/haulage terms, IDs/CK docs, and insurance proof.
- Pre‑trip inspection checklist with photos and timestamps.
- Route plan, permits, and site‑specific rules acknowledged.
During & After
- ePOD / delivery note capture; seal numbers logged (where used).
- Incident/exception forms; downtime approvals if triggered.
- Return inspection checklist and condition sign‑off.
Data Security & Privacy
Operational trust extends to information handling.
Principles
- Least‑privilege access for documents and identities.
- Encrypted at rest/in transit where systems allow.
- Retention policies aligned to legal and operational needs.
Transparency
- Clear consent for tracking/visibility features.
- Audit logs for critical workflow steps.
- Vendor due diligence for tech partners.
Questions?
Speak to us about safety requirements for your routes and cargo.